Notice something not quite right within your organisation?
Is there room for improvement?
Bring about better business.
Frequently it’s the symptoms that get noticed rather than the problem itself. Quite often there is a valid rationale or reason for the situation being what it is.
For example, some companies can experience significant problems when they promote people to managerial positions – especially if it’s a newly created management position or they are coming from a specialist role rather than a management one.
During our first meeting we will discuss the perceived issues and challenges. The first meeting is also an opportunity for me to learn additional details about the history, background and goals of the company.
After this meeting I will send you a contact report detailing the main points of discussion and suggesting a plan of action. After discussion you can either reject the plan or we can put it (or a revised version) into operation.
Often this plan of action is a defined number of coaching sessions with a specific goal or a particular intervention to be delivered to an individual, team or the organisation as a whole. We can then implement the solution, evaluate its impact and fine-tune it as and when required.
Sometimes the plan of action will include a next step concerned with gathering data so we can properly understand what’s going on in the organisation. Depending on the nature of the symptoms I may talk to key employees, observe the workplace environment or distribute a survey.
After data gathering, the issues will be assessed and recommendations produced on how to provide resolution. Based on the recommendations we will agree a strategy. I’ll work closely with you to implement the specific actions identified, evaluate the success of those actions and make adjustments as needed.
Making the necessary changes is never like flicking a switch.
It takes time to affect a change and businesses will usually resist. It is imperative to design the process so that change comes from within the company and not from an external consultant.