The Behaviour Effect

The important human behaviours are not only those related to achieving the organisation’s objectives but those related to maintaining the organisation’s internal system and adapting to the environment as well.

Being aware of our own, our colleagues , our employees and our managers behaviour will impact costs, quality, productivity and attendance.

Be aware of the behaviour effect!

Wondering if you need my business services?  Try answering these few questions…

• Are your employees happy in their work?
• Is employee turnover or sick absence high?
• Is your customer service excellent?
• Is there accountability?
• Is there healthy competition between departments?
• Do you hear yourself saying ” If only I could get my people to work just half as much as I do”

Increasingly people factors are being recognised as a major determinant of organisation performance.

In a competitive market for key skills, it is crucial for employers to respond to employees’ differing goals for their careers, development and flexibility in ways of working.

As a result there is a need for greater investment in people measures rather than competing on cost.

Performance Improvement Service for your Workforce

Our Performance Management service helps your businesses create an effective process that supports progress in a format that suits your culture.  Services are provided to: create alignment for company & individual goals; inform the workforce on how to give and receive positive and negative feedback and build a climate where there is no fear of feedback.

We concentrate on giving you and your people real and practical skills that help you become more effective in day-to-day management which in turn removes the fear of performance appraisal as both parties will already be aware of each other’s performance.

Solutions are bespoke to your business and may include topics such as:

• Providing effective feedback
• Setting achievable goals and expectations
• Supporting everyone’s development
• Review structure and contents
• Using specific recognition and praise
• Seeing things from other points of view
• Dealing with yours and other people’s feelings
• Dealing with difficult people and poor performance
• Building confidence and morale
• Creating clear direction and focus

Other Service Offerings include