The Behaviour Effect

“Ruth is an excellent trainer and personal coach. Her sharp mind and natural affinity with people are an engaging combination. I worked closely with Ruth over several months on a large public sector IT implementation. Ruth’s primary role was as a training consultant and it is in delivery mode in the classroom that she shines most brightly. However she also made an effective contribution to user acceptance testing, process analysis and course development.” October 13, 2009

Kate Sweetlove, Senior Consultant , Fujitsu Services
worked with Ruth at Fujitsu

“Ruth has excellent client facing skills and she puts the client at ease and gains their trust. She has a quick grasp of issues and takes the ownership of problems and resolves them to the client’s satisfaction. She has a great sense of humour and is a joy to work with.” October 12, 2009

Mimi Yasseri, Senior Oracle Implementation Consultant , fujitsu
worked directly with Ruth at Fujitsu

“Ruth brings a breath of fresh air to her training. She is extremely knowlegable about the subject matter and puts it across in a manner which suits the delegate, making it clear and easy to understand. She is hard working and an excellent team player who goes out of her way to ensure that the learning is relevant to your position and at a pace to suit the individual.” October 11, 2009

Terry Graham , eLearning Developer , Fujitsu
worked directly with Ruth at Fujitsu

“Ruth was one of trainers on our Oracle Learning Management implementation team. Although originally tasked with developing the training material and planning the training sessions, due to time and resource constraints, she was also roped into developing test scripts and managing much of the user testing. She was able to easily pick up new system processes and developed high quality training and test scripts. Her engaging personality and excellent presentation skills meant she was able to build a good rapport with the users and deliver excellent training to them. She was a valuable member of the team and I have no hesitation in recommending Ruth for any training, testing or business change role.” October 10, 2009

Spiro Aronis, Oracle HRMS Functional Consultant , Fujitsu Services
worked directly with Ruth at Fujitsu

“Ruth is a change consultant who worked with the client and Fujitsu FS staff to specify, define, design, develop and deliver training associated with the implementation of an electronic HR system for a large government department. She brought with her a wealth of experience in working with a number of different types of client which she immediately deployed, building strong relationships with the client and her colleagues, identifying the client’s training needs and developing multi-media training courses to address those needs. This involved a range of consulting skills, including problem definition, process redesign and stakeholder management techniques. She worked largely on her own recognisence with a Fujitsu Colleague and my assumption that she would not require significant management input was confirmed. The feedback from the client was extremely positive and I remain grateful to Ruth for the good job she did for me.” October 10, 2009

Top qualities: Great Results , Personable , Creative

Chris Clarke
hired Ruth as a Training Consultant in 2007

“I would have no hestitation in recommending Ruth. Her work was always of the highest standard and she could be relied upon to think outside the box, coming up with solutions, not problems. She was always very approachable and reliable and was an excellent member of the team, contributing to the success, on budget and on time. Her flexible approach and can do attitude were greatly appreciated and I would love to have an opportunity to work with her again in the future.” October 9, 2009

Sue Osmond, Managing Consultant , Fujitsu Services
worked directly with Ruth at Fujitsu