The role of behaviour
The three interlocked factors for an enterprise’s success are: strategy, process and behaviour.
- Strategy sets the direction for the enterprise
- Work processes organise the work toward strategic objectives.
- Behaviour is the enabler of both strategy and process.
Behaviour is what we say and what we do.
Successful personal, professional and organisational development come down to what people do and don’t do to make each task a reality.
Developing behaviours to a level of skill takes time and effort. Behavioural skills deal with how you interact with yourself, other members of your organisation and the organisation itself. Important behavioural skills include giving-seeking information, making decisions, influencing people, and building relationships as well as a broad range of other interpersonal and individual skills.
Our actions are controlled by our thinking processes, attitudes, beliefs and feelings about specific ideas, situations or other people. If we are to develop behavioural skill then we must look at the reasons and source of our behaviour as well as what we want to accomplish.
You will find benefit from examining behaviour and behavioural skills if there are issues around:
- a desire to become more effective at a professional skill
- a desire to develop more productive working/social relationships
- a need to be in step with organizational objectives
By positively changing an individual’s behaviour at any one of these levels the organisation as a whole will benefit as the individual increases his or her effectiveness.Click here to contact me and find out more.